J.Jill Credit Card Login: Payment Methods And Customer Service Complete Guide

J.Jill was established in 1959 as a specialty store in Berkshire, Massachusetts, but ultimately evolved into a direct catalog business. A decade later, in 1999, J.Jill opened our e-commerce website along with the construction of their first physical shop.

With an ever-growing catalog business, eCommerce website, and more than 280 physical stores, J.Jill is proud to be a recognized omni-channel brand in the country today. After that, their story continues.

In order to support neighborhood-based organizations that help disadvantaged and homeless women achieve independence, J.Jill established the J.Jill Compassion Fund in 2002. They have made approximately $14 million in total contributions to the fund as a group of women who are dedicated to assisting women.

How to login into J.Jill credit card?

As long as you have a J.Jill credit card account and an internet-connected device, you can follow these instructions to login into J.Jill credit card in easy way.

Step 1: Go to J.Jill credit card home page

Access the J.Jill credit card home page at: https://d.comenity.net/ac/jjill/public/home

Step 2: Click the Sign in button

Click the Sign-in button on the right side of your screen.

Step 3: Enter your information

Fill in your information in all these sections:

  • Username
  • Password

Step 4: Click the Sign in button

After entering your information, Click the Sign in button on the right side of your screen.

Then you can log in to J.Jill credit card. Also, check out Taz Credit Card

How to create a J.Jill account?

If you do not have a J.Jill account and want to have one, you can follow these instructions to register your own account.

Step 1: Click the Register Now button

After accessing J.Jill home page, you can see a Register Now button on your screen, click there then you will be redirected to a new page.

Step 2: Enter your information

Fill in your information in all the sections below:

  • Credit Card Account Number
  • ZIP Code or Postal Code
  • Identification type
  • Last four digits of the SSN

Step 3: Click the Find My Account button

After entering all the information, you should click the Find My Account button on the right side of your screen.

Step 4: Follow the site’s guide

Keep following the site’s guide then you can create your own J.Jill Credit card account.

How to I recover my Password?

If you forgot your password, you could follow these instructions, we will guide you on the way to recover it.

Step 1: Click the Forgot Username/ Password button

Access the J.Jill Credit card home page, then click the Sign in button, you can see a Forgot Username/ Password button on the right side of your screen, click there. Then you will be redirected to a new page. Also, check out Pottery Barn Credit Card

Step 2: Enter your information

Enter all the necessary information to recover your password including:

  • Account number or Username
  • Zip code or Postal code
  • Identification type
  • Last four digits of the SSN

Step 3: Click the Find My Account button

Click the Find My Account button on the right side of your screen after filling in all your information.

Step 4: Follow the site’s instructions

Keep following the site’s guide, then you can recover your Password.

How can I make a payment with J.Jill Credit Card?

A J.Jill Credit Card can be paid online, over the phone, by mail, or in person at a branch. Log in to your online account or use EasyPay to make a payment as a guest, without logging in, to pay a J.Jill Credit Card bill online. Decide on the payment’s amount, timing, and source before proceeding. You can set up automatic purchases using your online account as well.

There are some ways for you to make a payment with J.Jill Credit Card:

Online

Access your online account by logging in, or use EasyPay to make a payment without logging in. You must input the details of your bank account and decide how much and when to pay. Through your online account, you can set up automatic payments as well.

By phone

To pay by credit card, dial (800) 329-9713, enter your details when prompted, and then follow the on-screen instructions.

At a store

Payments may be made at any J. Jill shop.

By mail

Send payments to Comenity Capital Bank at

P.O. Box 650965

Dallas, TX 75265-0965 using a check or money order only

Make sure you mail your payment far enough in advance to reach its destination on time. Include your credit card information on the cheque as well.

Customer services

Live Chat

Have a concern? J.Jill will respond to your question right away! Every day of the week from 8 a.m. to midnight ET

Phone

Dial 1.800.343.5700 to reach customer service.
Make an order by dialing 1.800.295.2147.
Every day from 7 a.m. to midnight ET, J.Jill is available to assist with orders from abroad. Dial 1.603.266.2600.

Store Locator

For retail locations or to order a catalog, contact 1.800.498.9960.

Also, read about:

Scroll to Top